Privacy Policy
SANIX HOLDINGS INC. and Sanix Group (hereinafter referred to as Sanix Group) takes the handling of personal information with utmost care. This includes personal information such as your name, address, date of birth, and telephone number that we collect when conducting business transactions or engaging in sales activities with our customers. We have implemented the following measures regarding the handling of personal information.
1.Management of Personal Information
To ensure that our customers can use Sanix Group’s products and services with peace of mind, we are committed to protecting personal information based on the following policy:
- We collect, use, and provide personal information appropriately.
- We prevent the leakage, loss, or damage of personal information.
- We comply with laws, regulations, and other guidelines concerning personal information.
- We continuously strive to improve the protection of personal information.
2.Purposes of Use of Personal Information
We use personal information for the following purposes:
- Contract Performance
- After-sales service materials
- Providing information and notifications about products and services from Sanix Group
- Collecting information within Sanix Group (surveys, research, statistical data, etc.)
3.Entrustment and Provision to Third Parties
- When entrusting the handling of personal information to achieve the above purposes, we will appropriately supervise to ensure the safe management of such information.
- Except as required by law, we will not provide your personal information to third parties without your consent.
4. Joint Use of Personal Information
Sanix Group jointly uses a portion of the personal data it holds (such as your name, address, date of birth, and telephone number) within the scope of the "Purposes of Use of Personal Information". The party responsible for managing this personal data is SANIX HOLDINGS INCORPORATED. Please refer to the [Group Compay] page for a list of Sanix Group companies that jointly use personal data.
5.Disclosure, Correction, and Suspension of Use of Personal Information
We will respond to requests from the data subject or their agent for disclosure, correction, or suspension of use of personal data we hold.
If there is an error in the personal information held by Sanix Group, we will take necessary measures such as correction upon your request. If you do not wish to receive any further information from Sanix Group, you may request us to stop sending you such information.
Please note that requests for disclosure, etc., must be made on a prescribed application form, and a fee may be charged.
6.Safety Management Measures
We take necessary and appropriate security measures to protect personal data from leakage, loss, or damage, such as managing access to personal data, restricting the means of carrying out personal data, and preventing unauthorized access from outside. We utilize relevant laws and guidelines to implement appropriate security measures for the personal data we hold as follows:
- (1) Formulation of Basic Policy
- We have established a privacy policy outlining compliance with relevant laws and regulations, acquisition, use, and provision of personal information, and a point of contact for questions and complaints, to ensure the proper handling of personal data
- (2) Establishment of Rules for Handling Personal Data
- We have established operational rules regarding the handling methods of personal data, as well as the responsibilities and duties of those in charge.
- (3) Technical and Physical Security Measures
- We implement the following measures: Managing access to personal data (limiting access to authorized personnel (including measures to immediately invalidate accounts of transferred or retired employees), monitoring access status (long-term retention of access logs), regular password changes, and entry/exit management).
- Restricting the means of carrying out personal data (prohibiting arbitrary recording on external storage media, monitoring emails between inside and outside the company as stipulated in internal regulations, etc.).
- Preventing unauthorized access from outside (such as installing firewalls).
- (4) Organizational Security Measures
- The personal information protection manager supervises employees (including dispatched workers) and establishes a reporting system to notify responsible parties of any violations of laws or regulations, or signs of such violations.
- In case of violations of operational rules, we will take strict measures, including disciplinary action, based on internal regulations.
- We establish internal regulations and manuals regarding safety management, ensure that employees comply with them, and conduct appropriate audits of compliance.
- (5) Human Security Measures
- We conduct regular training for employees on the safety management of personal data. Additionally, our operational rules stipulate that employees handling personal data must pay sufficient attention to maintaining the confidentiality of personal information.
7.Name and Address of Personal Information Controller and Representative
SANIX HOLDINGS INCORPORATED,
2-1-23, Hakataekimae, Hakata-ku, Fukuoka City, Fukuoka 812-0013
President and Representative Director:
Hiroshi Munemasa
8.Contact for Inquiries Regarding Handling of Personal Information
■For customers of detached houses (termite prevention, residential solar power systems, etc.) and apartment-related services
〒812-0013
2-1-23, Hakataekihigashi, Hakata-ku, Fukuoka City
SANIX INC., Customer Service Office
[Phone] 0120-39-3290 (Toll-free)
■For corporate customers of solar power-related services
〒812-0013
2-1-23, Hakataekihigashi, Hakata-ku, Fukuoka City
SANIX ENGINEERING INC.
[Phone] 092-436-8886
■For customers of industrial waste disposal and recycling-related services
〒105-0001
19th Floor, Toranomon Kotohira Tower, 1-2-8 Toranomon, Minato-ku, Tokyo
SANIX HOLDINGS INC., Environmental Resources Development Business Division
[Phone] 03-5501-7000
■For customers not listed above
〒812-0013
2-1-23, Hakataekihigashi, Hakata-ku, Fukuoka City
SANIX HOLDINGS INC.
[Click here for the request form]
